Lindsay Thibeault

As customer education programs become central to SaaS growth strategies, the demand for skilled leadership is rising. Companies recognize that a well-run education program can drive product adoption, customer retention, and revenue, but finding the right leadership talent to plan, build, and scale these programs remains a significant challenge.Our 2024 …

For the last few years, we’ve been seeing so much growth in customer education, especially within the job market. That’s why we launched a SaaS Customer Education Job board. In 2023, we posted 186 jobs. We’ve pulled together some interesting stats to help reflect and plan for the year ahead. …

Your Content Inventory: Why It’s Important to Take Stock

It's hard to believe that we're in the last quarter of 2023. The data we've collected from Q3 job postings in the customer education industry reveals valuable insights into the specific roles that organizations are actively seeking and successfully filling. Let's delve into the analysis of the job postings and …

We've moved our monthly list of open Customer Education roles to a job board that is regularly updated. Check it out here.Below are 38 open full-time Customer Education job openings.These roles may have varying responsibilities and requirements depending on the company and industry. However, they all have a focus on …

We've moved our monthly list of open Customer Education roles to a job board that is regularly updated. Check it out here.Below are 29 open full-time Customer Education job openings.These roles may have varying responsibilities and requirements depending on the company and industry. However, they all have a focus on …

With the current economic downturn, many companies are reducing their budgets and looking for ways to optimize their customer education teams. While this isn’t an easy task, there are still strategies that can be employed to ensure your customer education team is still driving growth. But when budgets are tight, …