Lindsay Thibeault

Lindsay Thibeault


Navigating the Shifts in SaaS Customer Education Jobs: A 2023 Recap with a Look Ahead 

Navigating the Shifts in SaaS Customer Education Jobs: A 2023 Recap with a Look Ahead 

For the last few years, we’ve been seeing so much growth in customer education, especially within the job market. That’s why we launched a SaaS Customer Education Job board. In 2023, we posted 186 jobs. We’ve pulled together some interesting stats to help reflect and plan for the year ahead. …

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A Comprehensive Guide to SaaS Customer Education Content Inventory

A Comprehensive Guide to Customer Education Content Inventory

Your Content Inventory: Why It’s Important to Take Stock

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Open Job Roles in Customer Education [Q3 Review]

Open Job Roles in Customer Education [Q3 Review]

It's hard to believe that we're in the last quarter of 2023. The data we've collected from Q3 job postings in the customer education industry reveals valuable insights into the specific roles that organizations are actively seeking and successfully filling. Let's delve into the analysis of the job postings and …

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Open Roles in Customer Education [April 2023]

Open Roles in Customer Education [April 2023]

We've moved our monthly list of open Customer Education roles to a job board that is regularly updated. Check it out here.Below are 38 open full-time Customer Education job openings.These roles may have varying responsibilities and requirements depending on the company and industry. However, they all have a focus on …

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Open Job Roles in Customer Education [March 2023]

Open Job Roles in Customer Education [March 2023]

We've moved our monthly list of open Customer Education roles to a job board that is regularly updated. Check it out here.Below are 29 open full-time Customer Education job openings.These roles may have varying responsibilities and requirements depending on the company and industry. However, they all have a focus on …

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How to Grow Your Customer Education Team and Maximize Impact (Even with Limited Resources)

How to Grow Your Customer Education Team and Maximize Impact (Even with Limited Resources)

With the current economic downturn, many companies are reducing their budgets and looking for ways to optimize their customer education teams. While this isn’t an easy task, there are still strategies that can be employed to ensure your customer education team is still driving growth. But when budgets are tight, …

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Content vs. Education: Understanding the Difference 

Content vs. Education: Understanding the Difference 

Content and education have become interchangeable terms, but there are some key differences between the two. While both are important components of providing an excellent overall experience to your prospects and customers, understanding the distinction is key to ensuring the best outcome for your business. While education can be in …

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